Members-only Customer success The importance of reducing customer cognitive load Every product marketer should always have customer needs at the forefront of their mind, whilst also focusing on how they can optimize the customer experience. The most efficient way to improve this experience is by making the product as easy to use as possible and reducing their cognitive load....
Members-only Go-to-market strategy Building business strategies around market trends Trends are everywhere and constantly changing. They’re incredibly valuable tools for your product marketers because they allow you to follow new opportunities, consistently change and improve your product, and maintain both your product and your brand as something fresh and exciting....
Members-only Customer success Shining a light on customer success There’s a tremendous need for customer success, but unfortunately, not everyone allocates the resources toward implementing a customer success function. According to recent studies, 37% of companies don’t have a clearly defined customer strategy in place. What can we do to remedy this failure?...
Members-only Go-to-market strategy The cost of Go-to-Market failure We talk a lot about how to achieve business success, but today let’s focus on everyone’s biggest fear. What happens if I fail?...
Members-only Go-to-market strategy How we're scaling marketing at The Alliance As CMO of The Alliance I’ve been thrilled to be a part of the leadership team for a rapidly scaling company. Since launching our first communities in 2019, we’ve gone on to expand our portfolio to include 12 more, covering everything from Sales Enablement to Finance, and of course Go-to-Market....
Members-only Go-to-market strategy Insight to installs: How Art.com leveraged customer insight to deliver stellar Go-to-Market results Join Ali McCourt Turhal, Director of Brand & Product Marketing at Art.com, as she discusses her career managing brand and Go-to-Market. Ali shared some incredible insights with us at last years product marketing summit, so let’s take a look at some of the highlights....
Members-only Go-to-market strategy Why sales enablement is the key to sustainable revenue growth During our fantastic Sales Enablement Festival in October 2021, Georgia Watson, Enablement & Skills Transformation Lead at IBM, led a panel discussion all about why sales enablement is the key to sustainable revenue growth....
Members-only Customer success How high is too high? Get to know your customer churn rate To win big, you need to know what your churn rate is, how to measure it, and most importantly, how to leverage it from a problem to a strategy....
Members-only Product market fit 3 ways a product feedback loop can transform your product Sometimes, it’s like your teams are on opposite sides of a six-foot-high cement wall. Information is trapped in their tools, no one seems to be communicating, and getting them to work together is more like a prison break than anything else. Imagine how this is affecting your product....
Members-only Go-to-market strategy It's time to invest in sales enablement tools. Here's why. With a cross-functional Go-to-Market strategy where sales can confidently mesh their persuasion and charisma with product knowledge, you’re looking at much higher win rates and, therefore, much higher revenue....
Members-only GTM process & scaling for success [Q&A with Iterable] Ahhh product launches! The most exciting (not to mention stressful) aspect of what we do, am I right? But with all that high octane excitement comes some high stakes, with a million and one things that could go wrong at any time, how do you ensure you’re ready to go to market?...
Members-only Go-to-market strategy Launching Success Don’t think of your product launch as a static moment in time. Think of it more as a verb or an instruction. You want to launch your product into the world, propel it forward into the market and give it as much upward trajectory as possible....
Members-only Go-to-market strategy Quiet Quitting: What does it mean for your business? We all know the old expression, it’s not personal, it’s business. But in reality, businesses are wholly dependent on the people that make them. So if your people aren’t happy, your business won’t be either....
Members-only Go-to-market strategy Four steps to sharpen your GTM focus with customer segmentation Once you've defined your ideal customer profile, and your TAM, you can think of this as the launching off point for pricing and packaging strategies, product launch or messaging and positioning, all core ingredients for GTM success....
Members-only Go-to-market strategy How does marketing change between start-ups and big tech? Catch up with Gaston Tourn, CMO at Appear Here, as he takes us through what it's really like to work at startups vs big tech....